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Once the order is generated, you cannot amend/change your shipping/delivery address information.  Therefore, ensure your correct shipping address before confirming the order.


If you change your mind after confirming your order, you can cancel it at any time before it dispatches


Each product sold through Mr.COPPER processes through a quality check so as its guaranteed.  If you are not satisfied with the product after receiving it, contact us for return / replacement as indicated in the guarantee. We will review the case and assist you with the best resolution.  The discretion is based on the company policy with validation


Change on product or wrong order will not be entertained by Mr.COPPER.  For instance, if you order a product and change on your mind with other product by choice or chance will not be entertained through the return policy.  Buyers are advised to complete the purchase with the complete understanding of the product


Breakage or damages while using the product is not covered for returns or refunds.


If any Buyer is found suspicious or observed that the one is involved in activities that is intended to claim with false information or providing with misleading information or the Buyer is not genuine in connection with Buying or Claiming or other activities similar to that above will be categorized under civil, criminal and online fraudulent proceedings.  To avoid that malfunction, cautious steps will be taken to restrict, block, and cancel the user IDs of suspected Buyers or the one who attempt similar way.  Those Buyers will be disqualified and under block listed with the all essential shared information.  Mr.COPPER has got the sole discretion in this regard


Once the Amount PAID will not be refunded


Mr.COPPER would float the offers, schemes and other benefits to the customers time to time.  The return and replacement process will fit into the specific or used offers and schemes only will not match with other offers and schemes.  By the way, the coupon offer, scratch card schemes, referral bonus, first purchase offers and repurchase or continuous purchase offers are applicable to the specific schemes only which cannot be compared with other schemes.  For more information, kindly contact our customer care representatives during the business hours